About Us

Founded in 1985, we have a plethora of experience in providing high quality supported housing and rehabilitation services for vulnerable adults with enduring mental illness, learning disabilities, substance/ alcohol misuse, and other complex needs. Thanks to our extensive experience, we are proud to be recognised as a market leader in this industry with special thanks to the dedication, passion and success of our teams.

Since our birth in 1985, we have grown our capacity to over 190 rooms, we have helped hundreds of people regain their independence and continue to support and rebuild the lives of the most vulnerable. We provide a range of services, including step down services from low secure hospital discharge to independent living across SW London, Berkshire, Buckinghamshire and Surrey.

We have beautiful, high quality 2-13 bedroom homes that provide a home from home environment to ensure the comfort and happiness of our service users is catered too. All of our supported living homes are within easy reach of local amenities, public transport and access to education and employment opportunities to ensure our service users have the best possible opportunity to improve their quality of life and fulfill their needs independently, where appropriate.

Our goal for every service user is to achieve positive long-term outcomes. By working in line with the personalised care plan and progress agenda, and in partnership with commissioners, social services, health care professionals, family members and other agencies, we can make this a reality. The family and loved ones of our service users are involved at every stage of this process, ultimately we are all a team and together we will achieve our goal.

Our Aim

To Support our Service Users and their Families in Achieving Positive, Long-Term Outcomes.

To Support our Service Users to Achieve Maximum Independence and Improve Their Quality of Life.

To Continually Support our Local Communities and Local Authorities in Making a Real Difference.

Our Ethos

Respect

Honesty

Clear Guidance & Genuine Care

Our Awards & Accreditations

Comfort Care is continuously striving to improve its standards and services as we recognise that this is imperative in order to maintain our position as the clear leader in our field. We have been recognised as a leading organisation in the provision of care services, both as a provider to the service users and as an employer.

This recognition includes:

Accredited Investor in People employer
All management are NVQ Level 4 RMA’s & LIM level 5 qualified
90% of all staff are NVQ Level 2 or above; this is twice the level of the standard in care organisations
Adherence to the Quality Assessment Framework QAF
Regularly monitored and validated through local CMHTs and Supporting People

In addition, Comfort Care’s founder and managing director, Mr. Sattar, is a member of the Berkshire Supporting People Forum, the Berkshire Health Care Trust Foundation, the BCA (Berkshire Care Authority) and Black & Minority Ethinic All service user support plans are task related which ensure a great outcome in line with Regulatory Standards and Government policy for Supported Living Services.